Program: The Craft of Crisis Communication

Speaker: A.J. Mumm, Polk County Emergency Management Agency

Description: Communicating during a crisis is neither a science nor a form of art; it is a craft that needs to be considered before the crisis occurs. In our industry, it is not a matter of if, it is a matter of when an incident will occur. Will you be ready to address your co-workers, your employee’s families, the media or others that will be demanding information from you? This will be an entertaining and thought-provoking presentation to consider your role and approach during a crisis, large or small. Attendees will learn practical tips, tricks and tools to use and pitfalls to avoid.

Location: Des Moines Golf and Country Club

Time:
11:30 Registration
11:50 Lunch
12:20 Program

$30 per person
No shows will be billed

Dessert Sponsor: Marsden Building Maintenance

Register and pay by credit card